Actionable Intelligence for Selling to the Government

by | Sep 20, 2023 | Insights

Every government supplier — small, medium, or large — can improve their sales by understanding how the system works and optimizing their selling strategies. Read on to gain valuable intelligence and boost your revenue from government buyers. 

The U. S. government is the single largest purchaser of goods and services in the world. Government agencies have come to understand the benefits of acting more like a commercial buying organization in leveraging their purchasing power to ensure the best value in terms of cost, quality, and service. To improve efficiency and simplify the federal government’s ability to buy commercial products and services, GSA began to revise its Multiple Award Schedule (MAS) program in 2020. MAS consolidation was an enormous step-forward in modernizing federal procurement, eliminating costly duplication across contracts, consolidating Special Item Numbers (SINs), and standardizing terms & conditions. 24 GSA Schedules and more than 900 SINs were folded into a single comprehensive contract vehicle covering more than 12 million unique parts and services.

In this post, we'll cover:

  1. How MAS consolidation helped eliminate duplication across all schedules resulting in 12 product categories and 300 Special Item Numbers (SINs)
  2. Simple steps every supplier can take to improve sales.
  3. Sales by small business under the MAS program have increased by more than 30%.
  4. Top 10 SINS by Annual Sales volume
  5. Top Selling Commercial Products by SIN & Within Government Agencies

Let’s get started!

How GSA's MAS Program is Organized

Today, the MAS program is organized into 12 large industry categories (listed below) and ~80 associated subcategories:

A – OFFICE MANAGEMENT

B – FACILITIES

C – FURNITURE & FURNISHINGS

D – HUMAN CAPITAL

E – INDUSTRIAL PRODUCTS & SERVICES

F – INFORMATION TECHNOLOGY

G – MISCELLANEOUS

H – PROFESSIONAL SERVICES

I – SCIENTIFIC MANAGEMENT & SOLUTIONS

J – SECURITY & PROTECTION

K – TRANSPORTATION & LOGISTICS SERVICES

L – TRAVEL

Under these Subcategories, ~300 Special Item Numbers (SINs) identify products and services an authorized GSA supplier can offer to federal buyers (including state and local government entities). To simplify the identification process for both buyers and sellers, SINs are associated with standard North American Industry Classification System (NAICS) codes.

It’s a Sin Not to Understand SINs!

Each year, nearly $2B in federal spending flows directly through the government-run eCommerce sites, GSA Advantage! and DoD FedMALL. There are many advantages in using SINs to streamline  B2G sales transactions in an ever-changing marketplace, saving valuable time for Buyers,  and maximizing revenue for suppliers.

Reduced Acquisition Lead Times

Buyers can quickly identify those sellers offering the specific products and services they’re looking to buy; this saves time and effort in searching for suppliers who can meet an agency’s needs and reduces procurement cycle times.

Decreased Administration Time & Cost

As a supplier, you can offer a full range of products & services under a single contract vehicle,  increasing your team’s efficiency and cutting costs and time spent managing multiple contracts with differing Ts and Cs. Additionally, a single contract means you work with a dedicated Contracting Officer who can get to know you and your business, reducing friction in the contract administration process.

Simple Steps You Can Take to Improve Sales

While MAS consolidation has been overwhelmingly positive, there are potential drawbacks too, including increased competition!  However, there are simple steps you can take to ensure success:

  1. Review your product and service offerings regularly! Make sure your price list reflects your current business and that all applicable SINs are aligned with your contract so you don’t miss out on potential sales opportunities.
  2. GSA has a formal process for adding new SINs; familiarize yourself with that process for the specific SINs you want to add and ensure you have the documentation needed to substantiate your request before reaching out to your GSA CO!
  3. GSA’s eBuy platform is an excellent way to find new business. Invest the time to learn how to navigate eBuy and review open Request for Quotes (RFQs) for the SINs listed on your contract.
    Pro Tip: As the government is required by law to consider buying from small businesses, pay attention to set-aside opportunities if they apply.
  4. The MAS PMO hosts monthly webinars where suppliers can engage directly with policy makers and program managers. Take advantage of this opportunity to get your questions answered and ensure you stay up to date with any changes impacting your business.
    Pro Tip: Even if you’re not full of questions, join a webinar because you might hear great questions from other sellers and you might gain some valuable information.
  5. Last, but not least…Do your homework! Less than 5% of all items available for sale are purchased. Don’t waste time and resources managing SKUs customers are not likely to buy. Research the market, identify the top selling products for your approved SINs, and modify your price list to focus on those items — and make sure they’re priced competitively!
    Pro Tip: You’ll see faster turnaround times for modifications if there are fewer items on your price list!

In the following section, we’ve compiled some incredible data on GSA Advantage! sales by SIN to kickstart your market research.

SIN and Sales Analysis

The table below highlights the most popular SINs listed across all GSA MAS contracts. The most popular SIN, 33411 – Purchasing of new Electronic Equipment, is listed on 695 contracts. This category includes desktops, laptops, servers, routers, switches, and other electronic equipment.

Top 10 SINs by Contract Count

Total Count
695
649
290
288
287
185
166
161
151
146
SIN
33411
511210
54151
339940/OS4
811212
33721
332999
54151S
339920S
332510C
SIN Title
Purchasing of new Electronic Equipment
Software Licenses
Software Maintenance Services
Office Products
Maintenance of Equipment, Repair Services and/or Repair/Spare Parts
Office Furniture
Law Enforcement Personal Equipment
Information Technology Professional Services
Sporting Goods Equipment and Supplies
Hardware Store, Home Improvement Center, Industrial (MRO) Distributor

Looking to add a new SIN to your contract? Below are the top 10 SINs based on GSA Advantage! sales volume over the last year. We’ve also included the total number of MAS contracts that have had sales in each of these SINs so you can see how large the pool of competitors is for each.

Top 10 SINs by Sales Volume

SIN
33411
332510C
339940/OS4
332999
33721
333316P
339113LAB
334516
339920S
3152
Total Sales
$174,669,112
$142,761,298
$115,767,803
$13,724,687
$12,780,112
$11,986,257
$8,643,692
$8,526,394
$7,185,959
$5,565,081
Contracts
471
153
239
157
132
22
47
60
138
103
SIN Title
Purchasing of New Electronic Equipment
Hardware Store, Industrial (MRO) Distributor
Office Products and Supplies
Law Enforcement Personal Equipment
Office Furniture
Photographic Supplies
Laboratory Equipment and Products
Analytical Instruments
Sporting Goods Equipment and Supplies
Miscellaneous - Apparel

Top Selling Commercial Products by SIN

Below you’ll find a list of the top selling products in each of the highest spend SIN categories over the last year; this will help you tailor your price list to include high demand SKUs.

The * identifies items that comply with a variety of environmental regulations for consumer products (i.e., EnergyStar, EPEAT, ENAC, CPG, etc.)

SIN 33411: Purchasing of New Electronic Equipment

HEWLETT-PACKARD
HEWLETT-PACKARD
LG INTERNATIONAL
HEWLETT-PACKARD
DELL
2B0S3AV*
1Y5E8AV*
35BN75CB*
2J0V2AV*
210AYYG*
$6,143,165
$5,947,908
$4,385,713
$4,198,334
$4,135,584
HP EliteBook 840 G8 14” Notebook
HP ProBook 640 G8 14" Notebook
LG Monitor, 35”, 3440x1440, VA
ProDesk 405 G8 Mini Desktop
Dell Precision Mobile Workstation

SIN 332510C: Hardware Store, Home Improvement, Industrial (MRO)

ZOLL MEDICAL
FEDERAL PRISON INDUSTRIES
ANCHOR INDUSTRIES
ABILITY 1
FEDERAL PRISON INDUSTRIES
222000101020
7510016648789
9003077
8540016308729
7530016648803
$424,946
$380,675
$292,643
$286,361
$283,022
AED Plus Defibrillator
Calendar Blotter, 22 x 18, 13-Month
Fire Shelter Regular
Toilet Tissue, 2-Ply, 96 Roll/Box
Weekly Appointment Book, 12-Month

SIN 339940/OS4: Office Products and Supplies

HAMMERMILL
CAPITAL SHREDDER
PREMIUM BRAND
UNIVERSAL OFFICE PROD
DELL
86700*
K-16 DESTR0YER
7530013352623*
21200*
U4919DW
$1,941,688
$374,004
$282,684
$298,552
$182,073
Copy Paper, 92, 20lb, 8-1/2 x 11
K16 Destroyer High Security Shredder
Copy Paper, 92, 20lb, 8-1/2 x 11
Copy Paper, 92, 20lb, 8-1/2 x 11
Ultrasharp Widescreen LCD Monitor

SIN 332999: Law Enforcement Personal Equipment

MERCURY LUGGAGE
3M
3M
MYSTERY RANCH
ADVANTAGE SUPPLIES
T9933BK
MT20H682FB19CY
MT20H682FB47CY
888564173305
39911
$71,520
$68,533
$65,965
$54,438
$52,274
Deployment/Container Bag
Peltore ComTac V Headset, Foldable
Tactical Headset, Two Way, Foldable
3 Day Assault BVS-Coyote-M/L
Backpack, 3-day pack, aluminum

SIN 33721: Office Furniture

VARIDESK
HERMAN MILLER
VARIDESK
HERMAN MILLER
VARIDESK
49856
AER1B22DWALPG-1G1G1BBBK23103
49858
CN122AWAAG1G-1BB3014
45198
$738,204
$272,707
$255,778
$244,566
$219,600
ProPlus Standing Desk, 36”
Aeron Chair
ProPlus Standing Desk, 48”
Embody High-Back Chair
Corner Standing Desk, 36”

Top Selling Commercial Products by SIN within an Agency

Ever wonder which agencies are buying the products you sell and where to focus your marketing efforts? We’ve identified the top agencies by procurement dollars spent in each of the top 5-SINs. We’ve also  analyzed spend for the top 3 agencies down to the SKU level so you can see what items each agency is most likely to buy.

SIN 33411: Purchasing of New Electronic Equipment

Agency
Department of the Air Force
Department of the Navy
Department of Defense
Department of the Army
Department of Agriculture
Department of Veterans Affairs
Department of Homeland Security
Department of Justice
Department of Commerce
Department of the Treasury
Total Sales
$126,447,616
$8,110,554
$7,280,662
$7,009,688
$5,281,942
$4,881,554
$4,697,289
$2,340,393
$1,043,845
$1,012,379
# of transactions
54,803
7,458
6,111
8,980
11,164
4,936
5,313
2,803
1,872
1,449
Units Sold
789,234
124,577
103,365
149,053
58,281
68,080
61,435
39,441
15,774
21,682
# of Contracts
379
272
265
273
231
202
221
168
146
124

Department of the Air Force

HEWLETT-PACKARD
LG INTERNATIONAL
LG INTERNATIONAL
1Y5E8AV*
35BN75CB*
24BP450YI*
$5,929,017
$4,181,050
$1,238,264
HP ProBook 640 G8 14" Notebook
LG Monitor, 35”, 3440x1440, VA
LG Monitor, 24”, TAA, Adj Stand

Department of the Navy

LOGITECH
STARTECH
TRIPPE MANUFACTURING
960000694
DP2DVI2MM6
P581006
$36,008
$25,728
$20,942
HD 720p, c270, webcam
DisplayPort to DVI Adapter Cable, 6ft
DisplayPort Male to DVI ,6’

Department of Defense

TRIPPE MANUFACTURING
LOGITECH
STARTECH
U357025UASP
981000014
DP2DVI2
$35,165
$26,994
$20,323
SuperSpeed External Hard Drive
USB Headset w/Microphone
DisplayPort to DVI Video Converter

PRO TIP!
When selling items like laptops and notebooks, don’t forget to offer accessories and peripherals like docks and hubs, chargers, and adapters!

 

SIN 332510C: Hardware Store, Home Improvement, Industrial (MRO)

Agency
Department of the Air Force
Department of the Army
Department of Agriculture
Department of the Navy
Department of Veterans Affairs
Department of Defense
Department of Homeland Security
Department of the Interior
Total Sales
$44,662,912
$17,647,639
$15,299,251
$14,833,022
$11,181,432
$9,648,132
$7,785,456
$4,403,277
# of transactions
74,787
38,928
62,608
26,789
26,264
19,662
18,011
13,629
Units Sold
1,218,904
513,533
570,650
490,195
316,646
339,789
363,278
165,713
# of Contracts
145
134
136
135
117
127
121
121

Department of the Air Force

UNITED BOOK PRESS
3M
3M
7530002223521
40505112586851
3121082
$27,418
$8,600
$5,362
Green Record Book 5-1/2 x8
3M CUBITRON II DC 732U 5IN
Disposable, Earplugs, Uncorded

Department of the Air Force

UNITED BOOK PRESS
3M
3M
7530002223521
40505112586851
3121082
$27,418
$8,600
$5,362
Green Record Book 5-1/2 x8
3M CUBITRON II DC 732U 5IN
Disposable, Earplugs, Uncorded

Department of the Air Force

UNITED BOOK PRESS
3M
3M
7530002223521
40505112586851
3121082
$27,418
$8,600
$5,362
Green Record Book 5-1/2 x8
3M CUBITRON II DC 732U 5IN
Disposable, Earplugs, Uncorded

SIN 339940/OS4: Office Products and Supplies

Agency
Department of the Air Force
Department of the Army
Department of Agriculture
Department of Homeland Security
Department of Veterans Affairs
Department of the Navy
Department of Justice
Department of the Treasury
Department of Defense
Social Security Administration
Total Sales
$32,849,277
$11,732,633
$10,879,288
$9,904,108
$9,048,780
$8,841,364
$7,748,568
$6,391,185
$5,930,506
$673,663
# of transactions
74,912
33,144
78,827
31,223
27,280
20,338
28,066
35,536
18,052
2,453
Units Sold
641,159
358,294
463,949
401,209
355,750
232,222
422,810
319,595
195,815
188,155
# of Contracts
278
262
254
252
232
247
236
195
244
52

Department of the Air Force

ABILITY 1
DELL
DART
7510001348179
580AADH*
90HT3R
$119,369
$65,714
$36,650
Binder Retirement Airforce Holder
Keyboard KB813, USB, Qwerty, BLK
Foam Container,3CMP,2/100, Large

Department of the Army

PREMIUM BRAND
NEWELL RUBBERMAID
SAFCO
7530013352623*
30256
4185BL
$131,227
$47,114
$27,256
Copy Paper, 92 Brightness, 20lb
LabelWriter Shipping labels, 2.31”x4”
Stacking Chairs, Black

Department of Agriculture

HAMMERMILL
EVERREADY
BOISE-CASCADE
86700*
L91
54901*
$220,431
$177,773
$132,624
Copy Paper, 92 Brightness, 20lb
Lithium AA Batteries, 1.5V
Office Paper, 8-1/2” x 11”, White

332999: Law Enforcement Personal Equipment

Agency
Department of the Air Force
Department of Homeland Security
Department of the Army
Department of the Navy
Department of Justice
Department of Defense
Department of Agriculture
Department of the Interior
Department of the Treasury
Department of Veterans Affairs
Total Sales
$7,329,006
$1,754,260
$1,074,968
$871,425
$713,592
$585,383
$282,527
$273,613
$250,650
$139,325
# of transactions
5,713
1,668
1,202
825
999
661
907
805
272
271
Units Sold
148,873
39,526
44,215
22,635
13,324
13,423
6,351
4,891
10,085
3,341
# of Contracts
137
103
108
99
82
89
87
83
47
47

Department of the Air Force

ROTHCO
ATLANTCO
ADVANTAGE SUPPLIES
7740
6553000
39501
$22,960
$22,620
$20,797
Potable Water Purification Tablets
1QT Canteen/Utility Pouch, Multi
Mobility Folder/War Wallet, Map Case

Department of Homeland Security

MAGPUL INDUSTRIES
PERFECT FIT
SMITH & WESSON
MAG556-BLK
823N
350103
$12,765
$10,954
$10,206
The Magpul PMAG 30 M3 Window
Nylon MK4 Mace 3oz Holder
Chain-Linked Handcuffs, Standard Size

Department of the Army

DANIEL DEFENSE
MAGPUL INDUSTRIES
ROTHCO
1301816037
MAG606-BLK
8201
$14,737
$6,412
$5,840
Heavy Duty Quick Detach Sling Swivel
M-LOK QD Sling Mount, Black
Face Paint Stick, GI Camo Light

33721: Office Furniture

Agency
Department of the Air Force
Department of the Army
Department of Agriculture
Department of the Navy
Department of Homeland Security
Department of Veterans Affairs
Department of Defense
Department of the Interior
Department of Justice
Department of Commerce
Total Sales
$5,110,256
$1,235,816
$1,173,014
$1,007,319
$869,618
$854,261
$718,769
$461,553
$343,708
$206,839
# of transactions
2,502
812
1,269
597
479
475
471
428
219
173
Units Sold
12,884
3,697
2,738
2,723
2,012
1,913
1,629
973
1,009
444
# of Contracts
108
60
63
52
49
52
48
34
25
32

Department of the Air Force

VARIDESK
VARIDESK
VARIDESK
49856
49858
45198
$242,903
$107,835
$74,967
ProPlus Standing Desk Converter 36”
ProPlus Standing Desk Converter 48”
Corner Standing Desk, 17-1/2” x 36”

Department of the Army

VARIDESK
VARIDESK
VARIDESK
49856
45198
49858
$55,819
$34,648
$32,984
ProPlus Standing Desk Converter 36”
Corner Standing Desk, 17-1/2” x 36”
ProPlus Standing Desk Converter 48”

Department of Agriculture

VARIDESK
HERMAN MILLER
HERMAN MILLER
49856
AER1B22DWALPG-1G1G1BBBK23103
CN122AWAAG1G1-BB3014
$60,817
$50,551
$33,784
ProPlus Standing Desk Converter 36”
Aeron Chair
Embody High-Back Chair

Note that VARIDESK 49856 is the top selling SKU across each of these agencies; is it on your price list?

Small Business is Making a Big Impact

When GSA announced their plans for MAS consolidation, they predicted it would provide numerous opportunities for small and disadvantaged businesses by eliminating many of the burdensome requirements for suppliers looking to obtain a GSA contract.  As we analyzed sales transaction data, we were excited to see the huge impact small and disadvantaged businesses are making.

Sales by small businesses under the MAS program have increased by more than 30%. Small businesses (under 500 employees) and certified 8a/other disadvantaged businesses account for the majority of sales in each of the top 5 SINs we analyzed.

SIN
33411
sdlfijlj
lkjlkj
lkjlkj
Percent of Sales
25%
42%
71%
11%
32%
66%
18%
76%
21%
37%
Business Category

If you have any suggestions on what information or metrics you would like to see, please let us know by contacting us at 678.457.9634 or [email protected].

You can learn more about XSB and how Warwick can help you modernize your federal eCommerce sales strategy at https://xsb.com/warwick/

Thank you!